Conference Agenda
Note: Agenda may be modified, accurate as of 5/21/2022
Tuesday, May 24, 2022
7:30 a.m. - 8:30 a.m
Registration and Breakfast - Exhibit Hall Opens (Roman Ballroom)
8:30 a.m. - 10:00 a.m.
Conference Opening and Welcome (Florentine Ballroom) - Sponsored by Intel
Welcome by Gary Gardner, Master of Ceremony, Lou Marciani, Innovation Institute for Fan Experience, & Kasia Hanson, Intel Corporation, Global IOT Video Sales Leader
- Las Vegas Welcome: Jim Gibson , Commisioner, Clark County Commission, and Las Vegas Events Trustee
- Session:"FANCENTRIC: Redefining the Fan Journey" - Keynote Speaker: Larry Olmstead, N.Y. Times Best Selling Author
- FANCENTRIC Movement - Defining the Fan Journey
- Fan Panel - Larry Olmstead, Moderator Kasey Storey, Wyoming Michael Patrick Shiels, Michigan Jacob Peress, Michigan
- Lori Guzzard - Director of Guest Services, T-Mobile Arena, Las Vegas Panel of the "Fans" describing their insights and expectations of the "Fan" View of Fan Centric Approach to the Sport and Entertainment Industry
- Book Signing After Celebration Luncheon in Foyer - Larry Olmstead, N.Y. Times Best Selling Author: "Fans: How Watching Sports Makes Us Happier, Healthier, and More Understanding"
10:15 a.m. – 11:00 a.m.
Workshops: Case Studies
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Workshop #1 Capri - Sustaining the Momentum for Diversity and Inclusion for Fan and Employment Enhancement
Speaker: Jae Requiro, AEG Vice President, Diversity, Equity and Inclusion - Workshop #2 Anzio - How can the metaverse change the way we use event signage to improve fan and sponsors engagement? Speakers: Simon Brazier, Director of Sales, Visiontron corp. & Philippe Bourdarias, One Plan Major Events Director
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Workshop #3 Genoa - Empowering Fans to Save Lives
Active Violence-Emergency Response Training
Speaker: Darcy Leutzinger, Director, AVERT & Lindsey Gietzen, Premier Training Services -
Workshop #4 Messina - How to Digitally Transform the Sports and Entertainment with Fans at the Core
Speakers: Bill Baver, VP Smart Platform, NTT & Rick Fenton, VP Corporate Security, Ilitch Holdings, Inc. -
Workshop #5 Livorno - De-escalation Tactics for Dealing with Fan Behavior
Speaker: David Fowler, Founder and President AVADE, Workplace Violence Prevention -
Workshop #6 Palermo - Facial Authentication to Help Fans Avoid Lines: Wicket and the Haslam Sports Group
Speaker: Glenn Borgmann, Executive Vice President, Wicket & Brandon Covert, vice President, IT for Haslam Sports Group
11:00 a.m. - 11:15 a.m.
Break/Exhibit Hall - Florentine Foyer
11:15 a.m. – 12:45 P.m.
Safety and Security Forum (Florentine Ballroom) - Sponsored by Petrone Risk
Welcome Remarks by John Petrone, Senior Managing Director, Petrone Risk
- Session: "Has The Security Risk Landscape Changed After the Pandemic?"
- Moderator: John Petrone, Senior Managing Director, Petrone Risk
- Panelists:
- Daniel Heal, Vice President Corporate Security at Caesars Entertainment, Partner, Control Risks, Head of Sports, Entertainment, and Major Events
- Eric Golebiewski, Vice President Corporate Security at Caesars Entertainment
- Nick Spampanato, Senior vice President, Venue Operations, AEG Presents
- Kendall Bell, Lieutenant, Events Planning Section, Las Vegas Metro Police Department
- Nate Evans Program Lead, Cybersecurity Research, Argonne National Lab
1:00 p.m. - 2:15 p.m.
Celebration Luncheon (Verona/Turin/Trevi) - Sponsored by Global K9 Protection Group
Master of Ceremony, Gary Gardner
Welcome by Michael Larkin, Vice President of Commercial Services at Global K9 Protection Group
- ASPIRE, Celebrating Human Potential – Introduction: Kasia Hanson, Intel Corporation, Speakers: Joe Lewis, Joe Lewis Company, Building a Legacy of Excellence
- Introduction of the 2022 International Hall of Fame Class – Presented by Rick Fenton, VP Corporate Security, Ilitch Holdings, Inc.
- 2022 International Hall of Fame Inductee – Len Komoroski, CEO of the Cleveland Cavaliers, Rocket Mortgage Fieldhose, and Rock Entertainment Group
- 2022 International Hall of Fame Inductee – Russ Simons, Chief Listening Officer and Managing Partner at Venue Solutions Group
- 2022 International Hall of Fame Inductee – Lee Zeidman, President, Crypto.com Arena/Microsoft Theater/LA Live
2:15 p.m. – 3:15 p.m.
Workshops: Case Studies
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Workshop #1 Capri - Peer to Peer: A Game Changing Perspective on the Technology Behind a Safe Stadium
Speakers: Tim Sophia, Business Development Manager for Sports and Entertainment for Motorola Solutions -
Workshop #2 Anzio - Parking Home Run: The Miami Marlins' Frictionless Event Parking
Speakers: Chris Yigit, Genetec & Mike Mckeon, Parking Partners LLC. -
Workshop #3 Genoa - Empowering Fans to Save Lives Active Violence-Emergency Response Training
Speaker: Darcy Leutzinger, Director, AVERT & Lindsey Gietzen, Premier Training Services -
Workshop #4 Messina - Sustaining the Momentum for Diversity, and Inclusion for Fan and Employee Enhancement
Speaker: Jae Requiro, AEG Vice President, Diversity, Equity, and Inclusion -
Workshop #5 Livorno - De-escalation Tactics for Dealing with Fan Behavior
Speaker: David Fowler, Founder and President AVADE, Workplace Violence Prevention -
Workshop #6 Palermo - Acoustic Gunfire Detection within a High Noise Area: A Case Study
Speakers: Mark Reddon, Director of Security/Risk Management/Parking Management, Fremont Street Experience, LLC & Kathleen Griggs, Databuoy Corporation
3:15 p.m. – 3:30 p.m.
Break (Florentine Foyer)
3:30 p.m. – 5:30 p.m.
Gambling and the Sports & Entertainment Industry (Florentine Ballroom) - Sponsored by One Plan
Welcome Remarks by Ben Gossage, Vice President of Sales & Partnerships, OnePlan Events
- Moderator: Mike Hartnett, Vice President Olympia Entertainment - Detroit Redwings, Detroit Tigers
- Session: How is the Business of Gaming Evolving? - Speaker: David Broughton, Sports Business Journal
- Session: Implementing the Partnership Deals - Speaker: David Touhey, Connett Consulting
- Session: Integrity in Sport and Betting-Vulnerabilities in a Changing Environment - Speaker: Patrick Walter, FBI Special Agent, and Glenn Gentry, Intelligence Analyst (IA)
- Invite to the Welcome Reception: Clem McDavid, Babel Street
Panel
- Moderator: Mike Hartnett, Vice President Olympia Entertainment - Detroit Redwings, Detroit Tigers
- Panelist: David Broughton, Sports Business Journal
- Panelist: David Touhey, Connett Consulting
- Panelist: Patrick Walter, FBI Special Agent
- Panelist: Glenn Gentry, Intelligence Analyst (IA)
6:00 p.m. - 7:00 p.m.
Welcome Reception/Exhibit Hall (Roman Ballroom) - Sponsored by Babel Street
Exhibit Hall closes at 7:00 P.M.
Wednesday, May 25, 2022
7:30 a.m. - 8:30 a.m
Breakfast - Exhibit Hall (Roman Ballroom) Exhibit Hall Hours 7:30 AM - 7:00 PM
8:30 a.m. – 10:00 a.M.
Conference Welcome (Florentine Ballroom) - Sponsored By Patriot 1 Technologies Inc.
Welcome Remarks by Gary Gardner, Master of Ceremony and Peter Evans, CEO of Patriot One Technologies Inc.
- Moderator: Dan Donovan, Founder and Managing Partner at Stratoscope
- Session: Want Loyal Staff? You have to Earn it! - Speaker: Paul Turner, Vice President, Venue Management & Operations, Caesars Entertainment
- Panelists: Joe Coomer, Vice President of Security at AMB Sports + Entertainment, Mario Coutinho, Vice President of Stadium Operations, Toronto Blue Jays, Marni Bobich, Vice President Human Resources, AEG Presents, Matt Kenny, Executive Vice President of Arrowhead Operations and Events
10:00 a.m. – 11:00 a.m.
From Pandemic to "End"emic: The Way Forward (Florentine Ballroom) - Sponsored by Sage Integration
- Moderator: Dr. Til Jolly, Chief Medical Officer, Aveshka, Inc. and Chair, Medical Advisor IIFX Distinguished Fellows
- Speaker: Dr. Monica Gandhi MD, MPH Director, UCSF-Bay Area Center for AIDS Research Professor of Medicine and Associate Chief, Division of HIV, Infectious Diseases and Global Medicine
- Panelists: John Bertsch, Executive Director, Global Safety and Security, The Ironman Group, Charles Burns, Vice President of Security, ASM Global, and Brian Herbert, Vice President of Security, Golden State Warriors/Chase Center
11:00 a.m. – 11:15 a.m.
Break (Florentine Foyer)
11:15 a.m. – 12:45 P.m.
A World of Change: An Opportunity for Growth and Creativity (Florentine Ballroom) - Sponsored By InControl
Welcome Marlotte Schijve, Brand Manager & Paula Godoy, Simulation Engineer
- Moderator: Dan Donovan, Founder & Managing Partner at Stratoscope
- Speaker: Pat Christenson, President - Las Vegas Events
- Panelists: Russ Simons, Chief Listening Officer and Managing Partner at Venue Solutions Group, Lee Zeidman, President, Crypto.com Arena/Microsoft Theater/LA Live, Dr. Todd Harple, Global Innovation, Intel Corporation, Jason Gastwirth, President, Entertainment at Caesars Entertainment Corporation
1:00 p.m. - 2:15 p.m.
Technology Luncheon (Verona/Turin/Trevi) - Sponsored by The Digital Decision
Master of Ceremony by Lisa Furfine, CEO, Linkroom, LLC
Welcome Remarks by Lt. Col. W. Thomas Sands, Senior Public Safety Consultant, The Digital Decision, LLC, Transforming the Fan Journey Through Technology
- Technology Recognition Awards - Presented by Aman Johar, Proteum Capital Principal
- Technology Innovation Leader Recipient - Dennis Williams, Senior Vice President and General Manager , Fiserv Forum, Milwaukee, Wisconsin
- Technology Women Innovator Recipient - Kathy Carter, CEO at LA28, the Los Angeles Organizing Committee for the Olympic and Paralympic Games 2028
- Technology Venue Award Recipient - Tottenham Hotspur Stadium, London based multipurpose stadium with cutting-edge innovation
- Technology Award Recipient - MASHGIN, The world's fastest self-checkout system powered by AI and computer vision
- Visit the Exhibit Hall
2:15 p.m. - 3:30 p.m.
New Business Models for the Future (Florentine Ballroom) - Sponsored by EvolvTechnology, Inc.
Welcome by John Baier – Vice President, Sports – EvolvTechnology
- Session: The New Paradigm: The Realignment of Technology, Business Models, Workers, and Processes To Drive Value
- Moderators: Dan Donovan, Founder and Managing Partner at Stratoscope & Julie Giese, President at Phoenix Raceway
- The new paradigm requires a realignment of, or new investment in, technology, business models, people, and processes to drive new value. A panel of selected executives will discuss how to meet the fan journey expectations. The sports and entertainment organizations seek to increase revenue and sponsorship, improve in-venue experiences, monetize all areas of their business, employ new business models, and enhance the overall health, safety, security, and service infrastructure.
- Panelists: Chuck Steedman, Executive Vice President, Strategy and Development, ASM Global, Russ Simons, Chief Listening Officer and Managing Partner at Venue Solutions Group, Shawn Trell, Executive Vice President, Chief Operating Officer, AEG Presents Jim Mercurio, Executive Vice President and General Manager Levi’s Stadium
3:30 P.M. – 3:45 p.m.
Break/Exhibit Hall (Florentine Foyer)
3:45 p.m. – 5:15 p.m.
Using technology Innovation to Drive Fan Engagement, Operational Efficiency, and an enhanced bottom line
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Speakers: Nick Treder, Director of Sports & Entertainment for JCI, Matt Pasco, Vice President, Information Technology for Las Vegas Raiders, Brian Lyle, Western Region Complex Fire & Security Sales Manager for JCI, Laura Edell, Chief Data Scientist, Microsoft
6:00 p.m. - 7:00 p.m.
Network Reception/Exhibit Hall (Roman Ballroom)
Thursday, May 26, 2022
8:00 a.m. - 9:00 a.m.
Registration/Breakfast (Roman Ballroom)
9:00 a.m. – 9:45 a.m.
It's All About the Fans - Sponsored by TCP Security Solutions
- Moderator: Gary Gardner, Master of Ceremony
- Welcome by: Casey Wasielewski, Manager, TCP Security Solutions
- Session: 'Hearing the Fan Voice" - Speaker: Kasey Storey, Real Fan, Wyoming
9:45 a.m. – 10:30 a.m.
Today's Sentiment of Fan
- Session: Today’s Sentiment of the Fan - Speaker: Ryan McConnell, Senior Vice President at Kantar, Brand & Marketing
10:30 a.m. – 10:45 a.m.
Break
10:45 a.m. – 12:15 p.m.
Using Technology and Design to deliver the Fan Experience
- Speaker: Dr. Todd Harple, Global Innovation, Intel Corporation
- Moderator: Dan Donovan, Founder and Managing Partner at Stratoscope
- Panel: Chelsea Pashnick, National Sales Director, Levy Restaurants, Jack Hogan, Vice President of Partnerships at Mashgin, Dave Touhey, Connett Consulting
12:15 p.m.
Box Lunch Served (Florentine Ballroom)
12:30 p.m.- 1:45 p.m.
Sustainability - Status of Climate Change in the Sports & entertainment Industry (Florentine Ballroom) - Sponsored by Dell
Welcome by David Wedel with Dell Technologies
- Moderator: Gary Gardner
- Speaker: Chris Granger, CEO, Oakview Group G360, Status of Climate Change in the Sports & Entertainment Industry
- Panelists: Kristen Fullmer, Founder, Recipric, Brianna Treat, Climate Pledge Arena and Seattle Kraken, & Chris Granger, Oakview Group
1:45 p.m. – 2:15 p.m.
Closing Keynote - "Implementing Strategies for Enhancing the Fan Experience."
- Speaker: Mario DiAntonio, Senior Director, Sports & Entertainment, Tomorrow.io
2:15 p.m. – 3:30 p.m.
The Fan Journey: Best Practices (Roman Ballroom) - Sponsored by Landmark Event Staffing Services
- Session: Moderator: Gary Gardner
Roundtables (Pick two 30-minute sessions)
- Ticketing & Sales - Moderator: Lori Guzzard, Director of Guest Services, T-Mobile Arena, Las Vegas
- Building Access - Moderator: Scott McCartney, Director of Team Security, San Antonio Spurs
- Crowd Management - Moderator: Bill Corder, VP of Public Safety and Fan Experience, Las Vegas Ballpark
- Fan Engagement - Moderator: Hayle Krigel, Director of Guest Services, Allegiant Stadium
- Transportation - Moderator, Chris Vigit, Technology Partnership Manager, AutoVu, Genetec
- Parking - Moderator: Sammy Arena, Director of Event Solutions at REEF
- Healthy Building Practices - Moderator: Bhavesh Gupta, Honeywell
- Communications - Moderator: Dr. Emmanual "Moe" Yeoman, University of the District of Columbia
- Tech Infrastructure - Moderator: Matt Pasco, Vice Presiden, Information Technology, Las Vegas Raiders
- Retail - Moderator: Hillary Adams, Director of Event Experience, Phoenix Raceway
- Security - Moderator: Tim Frederick, Las Vegas Metro Police Department, Events Planning Section
- Food & Beverage - Moderator: Chelsea Pashnick, National Sales Director, Levy Restaurants
- Safety - Moderator: Derron T. Hawkins, District of Columbia Fire & Emergency Medical Services Department